Privacy Policy

URBAN HOME INSPECTION

Effective Date: May 1, 2026

Urban Home Inspection (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website and services worldwide.

Website: www.urbanhillc.com

SMS consent is not shared with third parties.

1. Information We Collect

We collect information necessary to provide professional home inspection services and operate our business.

1. Personal Information You Provide

This may include:

• Full name
• Email address
• Phone number
• Property address(es)
• Billing or invoice information
• Inspection request details
• Any information submitted via forms, emails, or phone calls

1. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device and operating system
• Pages visited, time spent, and navigation patterns
• Referring URLs

This data is used for security, analytics, and website optimization.

1. Cookies and Similar Technologies

We use cookies and similar tools to:

• Improve website functionality
• Analyze visitor behavior
• Remember preferences

You can manage or disable cookies through your browser settings.

2. Legal Basis for Processing (International Compliance)

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract (inspection services)
• Legitimate business interests
• Compliance with legal obligations

This ensures alignment with GDPR, UK GDPR, and comparable international data protection laws.

3. How We Use Your Information

We use personal data to:

• Schedule and complete home inspections
• Communicate with clients regarding services and reports
• Process payments and invoices
• Improve our services and website
• Send service-related or marketing communications (with consent)
• Fulfill legal, regulatory, or insurance requirements

4. Sharing and Disclosure of Information

Urban Home Inspection does not sell personal data.

We may share information only with:

• Payment processors or booking platforms
• IT, hosting, and email service providers
• Regulatory or legal authorities when required by law
• Professional advisers (accountants, insurers, legal counsel)

All third parties are contractually obligated to protect your data.

5. International Data Transfers

If you are located outside the country where our servers or service providers operate, your information may be transferred internationally.
We ensure adequate safeguards are in place, such as:

• Standard contractual clauses
• Secure data handling practices

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal, regulatory, or insurance obligations
• Resolve disputes or enforce agreements

Data is securely deleted or anonymized when no longer required.

7. Your Rights (Global Privacy Rights)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

Requests can be made by contacting us at [contact email].

8. Opt-Out of Communications

You may opt out of marketing or promotional communications at any time by:

• Clicking the “Unsubscribe” link in any email
• Contacting us directly at [contact email]

Service-related, transactional, or legally required communications may still be sent.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no method of transmission is 100% secure, we continuously work to maintain appropriate security standards.

10. Third-Party Websites

Our website may contain links to third-party websites. Urban Home Inspection is not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our services and website are not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions or privacy-related requests, contact us at:

Urban Home Inspection
Email: info@urbanhillc.com